Presive
Demo Industries Pricing Security FAQ
Listen to demo call Book consultation
Trades and services office
Answering client calls now For trades & services

Presive answers every client call, even when you're on the job.

Qualifies enquiries, captures job details, sends summaries, and follows up — so no lead goes cold while your team is working.

Hear demo call Book consultation
Example calls

Service quote and job confirmation examples.

Listen to service-business calls first, then the universal after-hours and missed-lead callbacks every phone-led business deals with.

Tradesperson on a jobIncoming
Service leadEN
2:02
Quote request captured
Hi, you've reached Parker and Rowe Heating, Maya speaking. How can I help?
Hi, um... I'm not even sure if I'm the right person to call, but our boiler's gone weird and the flat is freezing.
That's helpful to know. I can still take the details and work out the right next step.
No, nothing like that. It's just, like... no heating, hot water comes and goes, and the pressure keeps dropping.
Understood. I can create the job request, note that approval is still needed, and send a summary.
Service job confirmation callOutgoing
Service job confirmationEN
1:54
Job notes updated
Hi Gareth, it's Maya calling from Westvale Plumbing.
Yeah, speaking.
I'm confirming the engineer visit tomorrow morning.
It still works, but the leak has got a bit worse.
I understand. I'll update the job as a possible active leak.
After-hours receptionIncoming
After-hours leadEN
2:29
Lead captured
Thanks for calling. The office is closed, but this is Maya and I can help.
Oh good — I need to leave an enquiry and would like someone to call me back.
I can take the details now. Could I get your name, what you need help with, and the best number to reach you?
Sure — James. I'm looking for availability next week, and this number is fine.
Got it, James. I've logged the request and the team will call you first thing tomorrow morning.
Business owner reviewing call summariesOutgoing
Missed-lead callbackEN
1:23
Follow-up booked
Hi, this is Maya calling back from the team — you left an enquiry earlier today.
Yes, I did. I wanted to check availability for next month.
Happy to help. Would a call with one of the team this week work to go over the details?
Thursday morning would be great.
Done — I've booked a follow-up for Thursday morning and sent you a confirmation.
Why it matters for trades & services

The lead that doesn't get a callback goes to a competitor.

Calls come in while you're on a job, after-hours enquiries go to voicemail, and missed leads never get a callback. Presive picks up every time.

After-hours enquiry at night

After-hours enquiries

Clients call evenings and weekends — Presive captures the lead instead of voicemail.

Tradesperson on a job

On a job, can't answer

When you're hands-deep in work, the phone still gets answered.

Reviewing call summaries

Leads with no callback

Automatic capture and follow-ups keep enquiries from going cold.

What Presive handles

Built around how trade and local service teams actually run.

Lead qualificationCaptures and scores enquiries as they come in.
Call summariesEvery call written up for your records.
Follow-upsOutgoing callbacks so leads don't go cold.
Client recordsStructured details captured for each caller.
Missed-call callbacksRe-engages missed calls fast before they cool off.
Human handoffUrgent jobs flagged straight to you.
Service setup details

Lead calls are captured with the details your team needs.

Integrations

  • CRM or job pipeline
  • Calendar and route planning
  • Team inbox or SMS alerts
  • Quote request records

Common call types

  • New quote enquiries
  • Service-area questions
  • Urgent job requests
  • Missed-call callbacks and follow-ups

Handoff rules

  • Emergency or safety-critical jobs
  • High-value enquiries
  • Existing customer complaints
  • Anything outside your service area

Example outcome

  • Lead qualified
  • Job type and postcode captured
  • Urgency tagged
  • Callback task sent to the team
Live faster than you'd expect

Your first demo from 24 hours.

Send your services, hours, booking rules, and FAQs. We prepare a working AI receptionist your team can test before launch.

1

Send details

Services, hours, booking rules, FAQs.

2

Test calls

Hear Presive handle your scenarios.

3

Approve flow

Refine wording, handoffs, and rules.

4

Launch

Go live on your number, fully managed.

Related workflows

Service-business call problems Presive can cover.

Connect trades and service reception to the search pages for answering, missed leads, booking, and callback workflows.

AI receptionistAnswer service calls, qualify enquiries, and send useful job summaries.
After-hours call answeringCapture urgent job details and callback requests while the office is closed.
Missed-call lead captureRecover quote requests and service enquiries before competitors call back.
AI appointment bookingBook surveys, call windows, and service appointments by approved rules.
Outgoing confirmation callsConfirm visits, access notes, job details, and missed-lead callbacks.

See if Presive could pay for itself in your business.

Estimate the revenue from calls you currently miss — and the plan that would cover it.

Open the ROI calculator
Trades & services questions

Frequently asked

Yes. Presive asks the questions you'd ask — name, location, job type, and urgency — captures the details, and scores the enquiry so your team can prioritise it.

Yes. Presive can place outgoing callbacks to re-engage missed calls and follow up on enquiries, so leads don't go cold while you're on a job.

Yes — every call is written up with the caller's details and what they need, sent to your team for your records.

Yes — Presive answers in English and Polish and adapts to the caller.

Trades and services office
Ready when your phone rings

Hear how Presive would answer your clients' calls.

Listen to demo call Book consultation

Done-for-you setup. First demo from 24 hours.